The fan had pre-booked it.
Koreaboo
11 minutes ago
Thailand recently experienced a 7.7 magnitude earthquake on March 28, 2025, leading to many losses and casualties. In K-Pop related news, BOYNEXTDOOR‘s event, which was to be held in Bangkok on March 29, 2025, was canceled.
Fans were disgruntled as the company and ticket organizers had originally posted a cancellation notice, only to delete it soon after. Fans were left wondering if the event was cancelled or not. Next, it was made known that the new notice was only uploaded after the boys had secured flights out and were already on their way to the airport. This was not well-received as many criticized them for not letting fans know as early as possible. Fans who flew over to see them would have been left waiting in such unstable and possibly dangerous circumstances.
“BOYNEXTDOOR wasn’t criticized for canceling the concert, but for doing it too late. They stayed silent until they were safe—disgusting. Girls went missing or even died just for this. I despise BND and their indifferent fans.”#BOYNEXTDOOR
— xxx_s00 (@xu_ning99678) March 29, 2025
The boys had already been facing intense criticism, but the nail in the coffin was when it was made known that the managers and BOYNEXTDOOR had allegedly stolen an airport cart that was pre-booked and paid for by a fan. They booked a buggy that would take them through the fast lane through customs and security, all the way to where they had booked their taxi.
보넥도 카트 갈취 사건 : 보넥도가 방콕 수완나폼 공항 도착해서 카트를 타고 가는데 우리 카트를 타고 튄 사건이다 시벌 강제 뚜벅이됨…..
— hoi (@8ol8ol) March 27, 2025
BND Stealing My Cart: BND were going to take carts as soon as they reached the Bangkok Suvarnabhumi airport, and they snatched our cart and left. We were forced to walk, f*ck…
— 8ol8ol
The fan in question explained that they had booked their buggy service in advance, even before BOYNEXTDOOR booked theirs. The airport staff tied to the service was supposed to locate the fan and their entourage and escort them to the buggy. The fan had already sent photos of themselves to the staff so that they could identify them. This would help them use the fast past and collect their luggages in advance, taking them to where their taxi was.
The fan and their entourage had already reached the cart area and was looking for their designated cart, when BOYNEXTDOOR’s manager suddenly came up to them and told them to leave. The staff began whispering amongst themselves and got into the fan’s cart, as well as a cart nearby, and left.
All the carts were taken that way, and the airport staff had also left. The fans decided to just walk through the process. The airport staff reached the group when they had almost reached the end of the process. They had come back for the fans after dropping BOYNEXTDOOR off. The fans received a refund in the end.
The issue invited heavy criticism of staff and idols acting above their station. You can read more about the cancellation of the concert below.
BOYNEXTDOOR’s Company Gets Severely Criticized For Leaving Fans Waiting In Bangkok After Earthquake